Service Description

In today's competitive market (both bricks & clicks), it is without question that our frontline teams MUST be skilled & focused on connection and conversion. Successful retail professionals are able to build rapport, assess needs, suggest appropriate products and support the customer in their decision making. They also need self-awareness & courage - without these attributes, $1000's are being left behind every day! C.A.R.E has become renowned for being the best retail customer experience program, ever - the one that gets solid, double digit results! Learn about the sales cycle, empathy, complaints, self-awareness, rejection, resilience + much, much more!