FACTS
About Us
1
We were founded in 1989! You might remember us as People In Progress, or know our Founder, Terry Hawkins.
2
We work primarily with retail and services industries and have ignited participants from 100's of organisations.
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Over 100,000 alumni have participated in our signature programs such as IGNITE C.A.R.E Customer® and IGNITE LEADER (aka S.M.A.R.T).
4
We believe in humans doing the human things, and technology doing what can be automated.
We believe human connection is EVERYTHING!
Our Founder
"Terry Hawkins is a force of nature!"
Kenneth Blanchard - One Minute Manager
Her unique education systems are baked in the inherent wisdom and experience she has gained over a retail lifetime. Terry is renowned as a pioneer of transformative education & performance systems that have truly impacted countless lives and organizations.
It's hard to imagine that it was over 30 years ago, and 100,000+ people through her award winning programs, that Terry had a vision to help elevate the position of frontline retailers, and their leaders.
The KEY to our SUCCESS
IMPACTING OTHER HUMANS
You don't win at soccer by staring at the goal posts - you win by focusing on the ball in play! We take the same approach - know your targets, then focus 100% on the human being right in front of you!
Reach baby!
WHY WE DO THIS?
Testimonials
WHAT OTHERS ARE SAYING
What IGNITES Us!
We're All About
Helping humans,
having fun, community, transforming the planet through retail, only learning on the days we eat, being team focused & self competitive, and having fun - oh, we said that already! Haha
We're Not About
Power plays, command and control style leadership, laziness, being team-competitive & self- focused, judgement, blame, dishonesty, and toxic technology.
RETAIL
EYEWEAR
HARDWARE
JEWELLRY
BEAUTY
AESTHETICS
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