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The most powerful retail training
on the planet

The most effective performance app
you'll ever use

Are You Ready to Ignite Change?

Tired of retail training that doesn't deliver? Is high staff turnover destroying your succession planning? Do your Field and Area Managers spend more time covering than coaching, or on their laptops than with their teams? Let's change that, together! Welcome to IGNITE Humans, where we put processes to work, and put people in their passion! 

What is Ignite Humans?

We're real people, making a real impact!

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"Welcome to IGNITE Humans, where we aim to deliver you the most powerful Retail Training on the planet (in-person, online & virtual), and offer you the most effective Performance App (coming Q2) you'll ever use. 

We built our Experience Technology Platform with you in mind. After 3+ decades in retail, working with 100's of retail companies, I know how important it is to cater to the 3 layers of retail - the frontline, the support team and leadership. We believe that learning is the source code to success - it's EVERYTHING - from onboarding, development, succession planning & performance. 

No matter how we connect your team to their learning & career journey, we want your people to feel IGNITED - to be of service in all that they do, and to be celebrated through the rewards that brings." 

Terry Hawkins |  Founder
IGNITE Humans

MJ Bale

"We can't begin to express the impact that IGNITE Humans has had on our business. We're loving the new platform and being part of the early adopters. IGNITE truly get what being a retailer means. In this market we must engage and educate our frontline teams, and we must support and arm our leaders with the tools to declutter their days so they can continue to develop our future leaders. We're excited for what lies ahead. We're excited!"

Phebe Bartle  |  HEAD of RETAIL  |  MJ Bale

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EXPERIENCE Platform 

Our
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We're not a 'learning warehouse', nor a 'tick and flick' LMS. Learning is not a task to us - learning is our love!  Our successful history is baked in proven processes and deep research into the latest learning behavioural sciences.  We know how to IGNITE the desire for growth, results and expansion - through dynamic online development. 

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Some of our wonderful
clients ...

MJ Bale

Sunlite Mitre 10

allkinds

Kikki-K

Unison

seed heritage

Mulberry

Fine-Day

Industrie

Commonry

Mirabelle Early Learning

OUR SERVICES

The Big Picture

LEARN

Discover the power of an online learning centre designed to ignite a passion for Purpose, Progress and Mastery. 

LEAD

Through real time analytics and behavioural patterning inspire continued development & passion for service excellence, no matter the role. Create robust learning + career pathways to demonstrate an exciting future for your teams.

PERFORM

Use our unique points based curriculum and responsive store visitation app (Q2) to highlight future leaders and celebrate achievers through non biased progress, instant feedback, and coaching loops.
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Your Progress is our Passion

The gift of powerful  education?

What would a 61+% (aggregate) reduction in staff churn mean for your business?  Imagine the impact of a team with proven skills, mindsets and processes that not only achieve significant results, but create a culture of true engagement and belonging!

BRANDBANK

"The only way to describe the impact of IGNITE Humans is transformational! Along with increases in store performance, we have seen a deeper connection from our people - with their customers, each other and also in their personal lives. It is truly life changing!"

Denise Haughey  
Global General Manager - Retail   

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Signature Learning Systems

IGNITE

IGNITE C.A.R.E Customer

®

Having proven the test of time by delivering outstanding performance for over 30 years, the renowned C.A.R.E (Customers Are Really Everything®)  System is the benchmark industry standard for unparalleled retail education. Find out why staff retention, conversion, & exceptional customer experience are just some of the long lasting benefits of this classic education system. 

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RETAIL

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EYEWEAR

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HARDWARE

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JEWELLRY

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BEAUTY

AESTHETICS

Our

S
P
E
C
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A
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T
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FASHION

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LIFESTYLE

Terry Hawkins stands alone in retail transformation!

Jo Horgan -  Founder - MECCA Brands
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The latest on our IGNITE blog

Read a Post
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Daily D.O.S.E

Catch up on our

Podcast

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Join the conversation where we're not afraid to talk about the tough topics. We're here to answer your queries and ask some of our own. Retail isn't easy, but being able to share some of the journey reminds us that we are a community. Real people, creating real impact. 

JOIN OUR SOCIAL NETWORKS 

Let's Connect
@ignitehumans
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